27 EDIT EspadrilleSize: 9.5Color: Black

Shipping Time

When placing an order you will be provided a processing time frame for your shipment. This processing period is how long it will likely take for your order to be gathered and packaged in the warehouse.

Swap does not accept general returns. However, we understand the importance of ensuring customer satisfaction and guaranteeing that you are content with your purchases. Hence, we will continue to facilitate returns in the following circumstances:

1. Wrong Item: If you receive an incorrect item that does not match the product you ordered, we will be more than happy to assist you in exchanging it for the correct one. Rest assured, we strive to minimize any inaccuracies in our order processing and fulfillment, and we apologize for any inconvenience caused in the rare instance of a mix-up.
2. Item Differs Considerably from the Description on Swap: We recognize that accurate product descriptions are vital in assisting your decision-making process. Should you find that an item significantly varies from the details outlined on Swap, we will gladly work with you to process a return and provide a resolution that meets your expectations.
3. Damaged During Shipment: While we try to ensure your orders are delivered in pristine condition, external factors during transit may occasionally lead to damages. In such cases, we request that you promptly inform us, and we will take prompt action to remedy the situation, whether through a return, replacement, or refund.

Our return policy lasts 14 days after delivery confirmation for guest purchases and 30 days after delivery confirmation for swap account holder purchases. If this timeframe has already elapsed, unfortunately, we cannot offer you a refund. View Return Policy